Privacy Policy

Effective Date: 20-05-2022
Last Updated: 01-12-2025

 

Container Sales Co. Inc. (“we,” “us,” “our”) respects your privacy and takes data protection seriously. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have when you visit or make a purchase on containexco.com (the “Site”).

Because we sell industrial equipment and freight-delivered products, some data is necessary to coordinate quoting, payment, delivery scheduling, and customer support. We collect only what we reasonably need, and we work to safeguard it using appropriate security practices consistent with U.S. consumer protection expectations.

1) Who We Are

Business Name: Container Sales Co. Inc.
Registered Address: 1023 Forbes St, Pittsburgh, PA, United States
Warehouse and Head Office: 1350 Superior Ave, Chambersburg, PA 17201, USA
Email: sales@containexco.com
Phone: +1 (215) 484-2654

If you have questions about this policy or your information, contact us using the details above.

2) Information We Collect

A. Information you provide directly

When you request a quote, place an order, contact support, or fill out a form, you may provide:

  • Name, company name (if applicable)
  • Billing and delivery address
  • Email address and phone number
  • Order details (product type, quantity, delivery preferences)
  • Messages you send us (support requests, questions, instructions)

B. Information collected automatically

When you use the Site, we may automatically collect:

  • IP address and device identifiers
  • Browser type and device information
  • Pages viewed, time spent, clicks, and referring/exit pages
  • Approximate location (city/state level, derived from IP)

C. Cookies and similar technologies

We use cookies and similar tools for:

  • Basic site functionality (cart, checkout, security)
  • Performance and analytics (understanding site usage)
  • Advertising/measurement (where enabled)

You can control cookies in your browser settings. Some cookies are essential for the Site to function properly.

3) How We Use Your Information

We use information to:

  • Provide quotes and process orders
  • Verify identity and reduce fraud risk for high-value transactions
  • Communicate about orders, shipping, pickup, and delivery scheduling
  • Coordinate freight delivery or depot pickup (including carrier appointment calls)
  • Provide customer support and resolve disputes
  • Improve our website, user experience, and product presentation
  • Comply with legal obligations and enforce our policies

We do not use your information to mislead you, and we do not knowingly collect more data than needed for legitimate business purposes.

4) How We Share Your Information

We share your information only as needed to run the business and deliver what you ordered.

A. Service providers

We may share information with trusted vendors that help us operate, such as:

  • Website hosting and security providers
  • Analytics providers (site performance measurement)
  • Customer service tools (email, support systems)

B. Payment processing

If you pay by card or ACH through a processor, your payment details are handled by the payment provider. We do not store full card numbers on our servers if a third-party processor is used. (If you pay by wire, your bank and ours process the transfer.)

C. Freight carriers and logistics partners

Because our products are delivered via freight, we may share:

  • Your name/company name
  • Delivery address
  • Phone number/email (for appointment scheduling)
  • Delivery instructions you provide

This is necessary to complete delivery successfully.

D. Legal and safety reasons

We may disclose information if required to:

  • Comply with legal obligations, court orders, or lawful requests
  • Prevent fraud or security incidents
  • Protect our rights, customers, and property

The FTC has emphasized that companies must not mislead consumers about how they protect information; we aim to keep our privacy and security practices honest and consistent.

5) Advertising, Analytics, and Tracking

We may use analytics tools to understand how visitors use the Site (for example, which pages are most useful). We may also use advertising tools that measure performance of marketing campaigns.

Where advertising cookies are used, they may:

  • Measure conversions (e.g., form submissions or purchases)
  • Help show relevant ads on other platforms

You can limit or opt out of certain advertising cookies through browser controls and, where available, consent banners or preference tools.

6) Data Retention

We keep personal information only as long as necessary for:

  • Order fulfillment and support
  • Accounting and legal obligations
  • Dispute resolution and fraud prevention

Retention length varies depending on the type of data and business/legal requirements.

7) Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No system is 100% secure, but we take protection seriously and continuously work to reduce risks (secure access controls, limited internal access, monitoring, and secure hosting practices). The FTC guidance highlights the importance of understanding data flows and limiting access to reduce vulnerabilities.

8) Your Privacy Rights in the United States

Depending on where you live, you may have rights to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Opt out of certain targeted advertising uses (where applicable)
  • Appeal certain decisions (in some states)

California (CCPA/CPRA)

California law provides specific privacy rights, including the right to know, delete, and correct certain data, and to opt out of certain “selling” or “sharing” of personal information. 

Do Not Sell or Share:
We do not sell your personal information in the traditional sense. If we engage in advertising practices that California law considers “sharing” for cross-context behavioral advertising, we will honor valid opt-out requests where required.

How to submit a request:
Email: sales@containexco.com
Subject line: “Privacy Request”
Include: your name, email, and the request type (access, deletion, correction, opt-out).

We may need to verify your identity before processing requests.

Other U.S. States

A growing number of U.S. states have enacted comprehensive privacy laws effective through 2026. If you are a resident of a state with applicable privacy rights, you may submit requests using the same process above.

9) Children’s Privacy

Our Site is not intended for children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided personal data, contact us and we will address it.

10) External Links

Our Site may contain links to external websites. We are not responsible for the privacy practices of those third-party sites. Please review their privacy policies separately.

11) Changes to This Policy

We may update this Privacy Policy as our operations, technologies, or legal requirements change. Updates will be posted on this page with a revised “Last Updated” date.

12) Contact Us

For privacy questions or requests:

Container Sales Co. Inc.
1023 Forbes St, Pittsburgh, PA, United States
1350 Superior Ave, Chambersburg, PA 17201, USA
Email: sales@containexco.com
Phone: +1 (215) 484-2654